Policies
At Therapy Hive Ltd, we are committed to the highest standards of safety, professionalism, and ethical practice.
Our policies ensure that the services we provide are safe, transparent, and compliant with all relevant legislation and professional frameworks.
PDF copies of the following policies, as well as our Terms and Conditions of Service, can be shared on request:
- Acceptable Use of Technology Policy
- Equality and Diversity Policy
- GDPR & Privacy Policy
- Health and Safety Policy
- Infection Control Policy
- Lone Working Policy
- Safeguarding Policy (covering children and adults)
- Safer Recruitment Policy
- Complaints Policy
To request copies, please email enquiries@therapyhive.co.uk
Safeguarding
Therapy Hive Ltd takes safeguarding extremely seriously and recognises its duty to protect both children and adults at risk from harm.
All staff and associates receive regular safeguarding training and are expected to uphold our policies and professional codes of conduct at all times.
If you have an immediate safeguarding concern, please contact our Designated Safeguarding Lead (DSL):
Abigail Watling
📧 dsl@therapyhive.co.uk
📞 07305 845232
If your concern is urgent and a child or adult is at immediate risk of harm, please contact the police (999) or your local authority safeguarding team without delay.
Our Safeguarding commitment
Safeguarding is at the heart of everything we do at Therapy Hive.
We are committed to creating a culture where the safety, dignity, and wellbeing of every child, young person, and adult are protected and promoted.
Our approach is guided by national legislation, best practice, and the following core principles:
- Empowerment – We support individuals to make their own choices and have a voice in decisions that affect them.
- Prevention – We act early and take steps to reduce risks before harm occurs.
- Protection – We take swift and appropriate action to keep people safe from abuse, neglect, or exploitation.
- Partnership – We work collaboratively with families, schools, local authorities, and safeguarding partners to ensure joined-up support.
- Proportionality – We respond to concerns in a fair, balanced, and proportionate way.
- Accountability – We are open, transparent, and responsible in how we manage safeguarding concerns.
Everyone connected to Therapy Hive — including directors, therapists, students, and volunteers — shares responsibility for upholding these values and maintaining the highest standards of safeguarding practice.
